Visit our North American Site

EMAIL CONTACTS:
Due to growth of illegal & unsolicited spam we regret that we cannot provide email contact addresses.

EUROPE AND REST OF THE WORLD:

TecMate (International) S.A.
252 Sint-Truidensesteenweg, B-3300 Tienen, Belgium.
Tel: +32-16-805440
Fax: +32-16-805441

International OFFICE:

TecMate North America.
1100 Invicta Drive #22, Oakville, ON L6H 2K9, Canada
Tel : 905 337 2095
Fax : 905 337 3962

IMPORTANT: Please select the form that best suits your question / request.

SALES & MARKETING
NEED A LOCAL OptiMate STOCKIST? OUR NATIONAL IMPORTER WILL TELL YOU WHERE.

Click on the SALES & MARKETING FORM if you:
1. need more information on TecMate,
2. if you require a flyer / leaflet / video and/or information such as product comparisons / tests posted / faxed to you,
3. want to become a distributor.

Click Here for the Sales & Marketing Form.

TECHNICAL INFORMATION (not repairs, see below)
Click on the TECH INFORMATION FORM if:
1. need technical advise on how to correctly operate a TecMate product,
2. are trying to use a TecMate product as per the instructions, but you are not getting the desired result, NOTE: Please try to describe the problem / your question / request as complete as you can. (e.g. how is the product reacting, LED indications, what has been selected (on product), what vehicle / battery are you working on, what do you want to do etc.)
3. need additional technical specifications.

IMPORTANT: Any question / suggestion is welcome and will be responded to. Your input is important as it helps us to make our products work better and easier to use.

Click Here for the Technical Form.

REPAIRS (in/out of warranty)
We promise - your problem will be solved!

IMPORTANT: For retail product : Please return any product requiring service or repair in the first place to the dealer or distributor from whom you acquired it. If you are unable to or need to know whom to contact in your region – click on the REPAIRS button below.

Professional / Shop tool products: Do not ship your product direct to TecMate without our prior knowledge. An RGA # must be provided and to get that, you must contact us (or our appointed regional distributor) first, either by telephone, fax or fill out the form below.

We cannot accept responsibility if a product is lost without being consulted on where it should be sent and safest way to send it. If you are unsure, please click on the button below and fill out the form.

Click Here for the Repairs Form.